JOSH MCCUNE
2112 KNOX CIRCLE
MANHATTAN, KS 66502
PHONE: (785) 564-3602 
E-MAIL: JOSH@JOSHMCCUNE.COM
WEBSITE: WWW.JOSHMCCUNE.COM


Objective
An information systems manager position


Education
* Kansas State University, Manhattan KS	     May 2006
  B.S. in Business Administration with Major in Management Information Systems
  * AACSB accredited business school


Technical Skills
* Operating Systems:	  Windows 98/2000/XP/2003/Vista,  Linux/Unix, Novell
* Languages:            Visual BASIC, C/C++/C#, JAVA, PHP/ASP/Javascript, HTML/CSS
* Other Skills:         Microsoft .NET, Windows API, IBM DB2, MySQL, SAP R/3, 
                        MS Access, NDS, ZenWorks, Active Directory, 
                        Windows Group Policies, Microsoft Office Suite, 
                        Visio, Adobe Photoshop, Hardware Repair


Work Experience
* Microcomputer Support Technician       June 2006 - Present
iTAC / Instructional Technology and Client Services (Kansas State University) 
 Manhattan, KS
  * Provided technical support for 1700+ workstations for KSU staff and public 
    computing labs in a primarily Microsoft / Novell environment
  * Supervised student technical staff
  * Served as a member of the Security Incident Response Team, a campus 
    organization dedicated to preventing and responding to information/network 
    security incidents
  * Helped implement a campus-wide migration from Symantec to TrendMicro 
    anti-virus software

* Technical Assistant		        December 2001 - June 2006
CNS / LAN Technologies (Kansas State University)	Manhattan, KS
  * Provided technical support for 1700+ workstations for KSU staff and public 
    computing labs in a primarily Microsoft / Novell environment 
  * Designed and implemented an online inventory system using ASP for tracking 
    computer hardware which eases communication between units and significantly 
    reduces lost equipment 
  * Created images for public lab offerings of 450+ workstations using Novell's 
    ZenWorks including many software applications requested by university 
    faculty for student use 
  * Implemented user interface adaptations based on usability study and ADA 
    compliance 
  * Conceptualized and implemented a customizable menu system for Linux to ease 
    deployment of ZenWorks images and collaborated with a coworker on 
    programming in C 
  * Performed extensive customization of Microsoft Windows group policies to 
    address security concerns in public labs 
  * Oversaw and coordinated the deployment of images each summer and winter 
  * Established practices that significantly reduced the amount of time and 
    manpower to deploy images each semester 
  * Designed a reporting system utilizing a web service, web application, 
    desktop application, and database written using Microsoft's .NET framework 
    for tracking the amount of usage in our various labs to aid in managerial 
    decision making regarding lab closings 
  * Created several online forms using ASP to speed business processes like 
    account creation that previously relied on faxing of paper forms 
  * Provided training in several areas of desktop support for many student 
    employees 
  * Provided cross-departmental training for ZenWorks imaging processes 
  * Mentored a staff member in image creation process for several months 


* Student Intern	  August 1999 – December 2001
KSU Libraries (Kansas State University)	Manhattan, KS
  * Provided technical support for 200+ library staff and public workstations in
    a primarily Microsoft / Novell environment
  * Implemented ImageCast™ imaging system to facilitate rapid workstation deployment
  * Assisted with Novell and Linux server management
  * Wrote documentation for library staff on installation of various software

* Shipping Manager	  June 1999 – August 1999
Fashion, Inc	  Ottawa, KS
  * Coordinated with different departments in steel fabrication facility to 
    ensure all components of a job were ready when trucks arrived
  * Manufactured various steel and aluminum components for use in steel 
    buildings and canopies
  * Packaged and shipped hardware boxes for use on job sites
  * Loaded trucks with steel beams and crates using a forklift